Privacy policy

Who we are

Colleagio is run by Altyra Solutions, Lda., Lisbon, Portugal. We are responsible for the personal data described here.

Contact: geral@colleagio.com

What we store

Waitlist: the email address you enter, and which form you used.

Account: your email address, your name if you give it, your language and your sign-in record. Passwords are handled by our sign-in system and never stored in readable form.

Company workspace: everything you and your colleagues put in — company details, people, teams, departments, projects, tasks, schedules, approvals, AI coworkers, the work they deliver and their working notes, uploaded knowledge documents, and an activity record of who did what and when.

Usage and cost: each AI run records the model used, the amount of processing and its cost, so we can show spending and enforce limits.

Provider keys

If you connect your own AI provider key, it is encrypted before it is stored. After you save it, it is never shown again, in full, to anyone — only its last four characters, so you can recognise it.

AI coworkers are labelled

Every AI coworker carries a visible AI label wherever it appears in the product, so nobody mistakes it for a person.

How AI work is processed

When an AI coworker works on a task, the task, its context and relevant knowledge are sent to the AI provider that runs that coworker: either the provider whose key your company connected, or the provider behind Colleagio's free allowance. Those providers may process the request outside the European Union under their own terms.

Where data is hosted

Our database and stored files are hosted in the European Union (Frankfurt, Germany).

Visits to the public site

We count visits to our public pages (the home page, sign-in, privacy and terms) on our own server, as a simple daily tally per page and per referring website. We set no cookie for this, store no IP address and keep no identifier, so no individual visitor can be recognised or followed. That is why there is no cookie banner.

Emails we send

We send emails needed to run your account: sign-up confirmation, invitations, alerts about your AI provider, export notices and deletion notices. They come from Colleagio and replies go to geral@colleagio.com.

Export

Owners and admins can download a full export of the company's data as a ZIP file (spreadsheets, a summary file and original knowledge files). Provider keys and other secrets are never included. The download link expires after 72 hours.

Deletion

Deleting a company is scheduled with a 7-day grace period; deleting your account, with a 48-hour grace period. During that time you can cancel from the link in the email we send. When the grace period ends, the data is erased and cannot be recovered.

To be removed from the waitlist, write to geral@colleagio.com.

Your rights

Under EU law you can ask to see, correct, export or delete your personal data, and complain to the Portuguese data protection authority (CNPD). Write to geral@colleagio.com.